Frequently Asked Questions (FAQ)
Why Choose EcoFireplace4U?
At EcoFireplace4U, we pride ourselves on offering a range of high-quality, eco-friendly fireplaces designed to suit every home and lifestyle. Our fireplaces are not only stylish and functional but also environmentally conscious, helping you to reduce your carbon footprint without compromising on warmth or aesthetic appeal.
Yes, we offer professional installation services for all our fireplaces and doors. Our team of experts ensures a seamless and safe installation process.
Absolutely. We accept returns within 30 days of purchase, provided the product is in its original condition and packaging. Please refer to our return policy for more details.
Delivery times vary depending on your location and the product’s availability. Typically, orders are delivered within 5-10 business days. Expedited shipping options are also available at checkout.
Currently, we only ship within Ireland. We are working on expanding our shipping options to include international destinations in the near future.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on our website or the carrier’s website.
Yes, all our products come with a manufacturer’s warranty. The warranty period and coverage vary by product, so please check the product details for specific warranty information.
Our website features a comprehensive guide to help you choose the right product based on your needs, space, and style preferences. You can also contact our customer service team for personalized advice.
We accept all major credit cards, PayPal, and financing options through partners like humm®. Secure payment options ensure your transaction is safe and convenient.
Orders can be changed or cancelled within 24 hours of placement. Please contact our customer service team as soon as possible to make any changes.
Yes, we periodically offer discounts and promotional sales. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.